All purchases are shipped from our warehouse in Irving, Texas, by UPS, to arrive within 3-12 business days from receipt of your order.

The shipping and handling cost for your order is based on the total weight of the order.

Please allow up to 2 business days to process, and pack your order.

Orders are shipped on business days only. Business days are Monday-Friday, excluding public holidays.

Delivery times shown below are based upon normal business volumes.

Shipping Speed


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All purchases are shipped from our warehouse in Irving, Texas, by UPS.

As we ship with UPS, which does not have access to Postal Boxes, we are unable to deliver to any PO Box address in the United States.

We apologize for the inconvenience this may cause. If your item is out of stock we will contact you to discuss how you would like the order handled. Hot Sauce Zone does not back order.

We do not normally accept order cancellations or changes once an order has been processed. If you have a question about your order, please contact us at 1.800.886.6354 and quote your order number.

When your order is shipped from our warehouse, UPS will send you an email to confirm your shipment – this email will include a tracking number and link to enable you to track your package.

No. You will need to create a new order if you would like to ship to more than one address.

All of our packages are shipped by UPS.

You will not have to sign for delivery.